Member Terms & Conditions

  • Must be a registered Australian business, with applicable company insurances in place
  • Turnover sufficiently high (or capital raise) to fund an initial twelve-month lease commitment
    B2B enterprise focussed and platform based (product not services companies – we are focussed on supporting high growth tech startups go global)
  • Established for a period of less than four years
  • Teams of 5 or less preferred (with on team technical talent)
  • Demonstrable product differentiation and not simply the cannabilise existing domestic market
  • Demonstrated talent of founding team members
  • Founders can sell a vision convincingly to customers, venture capital and employees - and demonstrate an understanding of the next three things that need to get done to drive the business forward
  • Our admittance criteria have been developed to identify tech startups that are motivated by solving a global problem

Willingness and capability to:

  • Become ACS members
  • Allow ACS to market founder’s participation in accelerator
  • Share financial information on revenue generation and profitability statements to ACS under non-disclosure agreements

“Office Space” means the allocated desks or private offices
“Business Hours” 8.30am – 5pm Monday to Friday
“Accelerator Zone” means the area of the floor plan dedicated to Accelerator members
“Accelerator Member” means the business signing up as a member of the accelerator program

These terms and conditions may be updated periodically.

  • Non-exclusive 24/7 access to the “Office Space” dependent on requirements and accepted fees as shown in schedule A of the Agreement. Office and ICT support is only available during business hours.
  • Regular maintenance of the “Office Space”
  • Furnishings being work stations and chairs
  • Heat and air-conditioning in the Office Space
  • Electricity based on administrative office use
  • Use of printers/copiers/scanners available at the Premises subject to a fair use policy, additional charges may apply
  • Fully managed, high-speed, highly-available, carrier-redundant fibre broadband connection
  • Unlimited internet usage
  • Use of the Premises kitchen areas
  • Acceptance of mail and deliveries on behalf of your business during normal Business Hours
  • Access to meeting rooms and quiet rooms in the Accelerator Zone subject to a fair use policy
  • Program requirements to participate in weekly and monthly co-working space initiatives
  • ACS Membership for all individuals of the Accelerator Member which gives you discounts on insurance, access to corporate Qantas Club Membership and the Ambassador Card which gives you access to discounts on a whole range of products and services www.ambassadorcard.com.au
  • ACS is an approved accelerator with AWS Activate and is able to assist our Founders with $10k in credits and $5k in business support to access dedicated tech support for a year
  • Dedicated Locker for members allocated to desks in the main accelerator zone, not private offices. ACS does not accept responsibility for any loss or theft of or damage to property.
  • Unlimited tea and coffee for you, your team, and any guests
  • End of Trip Facilities including showers and bike racks
  • Access to Binders, Laminator, Secure waste and Paper Recycling
  • Multiple Collaboration areas including the main kitchen/break out space, seating booths, high bench tables and stools, subject to fair use policies
  • Available Technology includes Tech Tables and Interactive Media Hub, available for presentations, subject to booking and availability
  • Table Tennis and Games Consoles

When accessing the ACS Premises and Services the Accelerator Member must not:

  • Violate any applicable laws or regulations
  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (including the right of privacy) of others;
  • Alter any part of the setup of the Premises;
  • Hold yourself out as a representative of ACS or attempt to assume any obligations on behalf of ACS
  • Leave any valuable possessions unattended in the Premises
  • The Premises are to be used solely by the Accelerator Member for their Permitted Activities
  • You will immediately report any injuries on Premises to the Office Manager and provide written record;
  • You will respect the Premises and take good care of ACS Property at all times;
  • You will comply with the Good Practice Policy and House Keeping Rules and any reasonable requests or directions by ACS at all times;
  • ACS may prohibit or halt any activity in the Premises which in its opinion is objectionable, dangerous, unlawful, infringes the Intellectual Property Rights of ACS or a third party or which is potentially detrimental to ACS’ reputation;
  • The whole of the Premises remains in ACS’ possession and control at all times;
  • These Terms and Conditions create no tenancy interest, leasehold estate or other real property interest in your favour with respect to the Premises;
  • You are responsible for rectifying any damage to the Premises, or ACS Property, (fair wear and tear excepted) caused by you;
  • ACS at any time giving reasonable notice may change the location of the Accelerator, referred to as the Premises
  • Members are not to use the ACS address as their registered address
  • Lost or replacement access passes will incur a cost of $50 each

When accessing the ACS network and systems the Accelerator Member must not:

  • Attempt to undermine the security or integrity of ACS’ computing systems or networks
  • Transmit files that may damage any other person’s computing devices or software/content that may be offensive; or
  • Material or data in violation of any law (including data or other material protected by copyright or trade secrets which You do not have the right to use);
  • Attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used
  • Install any cabling, IT or telecom connections at the Premises without the consent of ACS (which ACS may refuse at its absolute discretion);
  • Your access to the network and the Premises and your use of the ACS Membership is at your risk
  • ACS does not make any representations as to the security of ACS’ network or internet connections. You must adopt the security measures (e.g. encryption) you believe to be appropriate to your circumstances
  • Accelerator Member must obtain and maintain appropriate insurance to cover their business including but not limited to:
    • public liability insurance;
    • workers compensation insurance; and
    • insurance to protect your Property
  • Accelerator Member must notify ACS of any changes in contact details of the business and/or the primary contact for the accelerator member by emailing the office management team.
  • Accelerator Members must supply ACS a copy of their annual financial statements every year, including the year prior to the initial agreement to become an accelerator member. This information is kept confidential, and only used to assess revenue growth of our members.
  • ACS has meeting rooms available, subject to booking and availability for you to hire.
  • Bookings of Meeting Rooms must be made using the online booking request form available on the website.
  • ACS reserves the right to accept or reject your Booking for any reason at any time.
  • If You use a Meeting Room without having made a Booking You may be asked to pack up and vacate the Meeting Room immediately (which you must do), even if not booked by another person.
  • The following capacities apply for each Meeting Room in the Accelerator Zone:
    • Small meeting room – 4 people;
    • Medium meeting room – 6 people;
  • Additional meeting room facilities are available in the ACS Front of House which may be booked subject to availability, these rooms may incur a charge.
  • Collaboration spaces are available for short periods up to two hours, unless special arrangements have been made with the Hub team for an extended period.

All members are expected to adhere to the following Good Practice Policy, in order to create a safe, respectful, and productive environment for the Accelerator space to operate.

  • Always acting out of respect and concern for others
  • Always behaving in a manner that conforms to member standards
  • Respecting physical and emotional boundaries
  • Always ask before touching, and check in before discussing topics that may trigger emotional or mental discomfort to those around you
  • Not making assumptions about identity, experiences, or preferred pronouns
  • Not using words or holding conversations that are racist, sexist, transphobic, homophobic, classist, cissexist, ableist or otherwise

ACS is dedicated to providing a safe space where all people regardless of gender, sexual orientation, disability, physical appearance, race, or religion are accepted and respected. Harassment is not tolerated.

Harassment includes but is not limited to offensive verbal comments, related to gender, sexual orientation, disability, physical appearance, race, religion or otherwise, deliberate intimidation, stalking, following, harassing photography or recording, inappropriate physical contact, displaying sexual images in publicly visible areas, unwelcome sexual attention, or advocating for, or encouraging any harassing behaviour. Parties asked to stop any harassing behaviour are expected to comply immediately.

If you are being harassed, or notice that someone is participating in harassing behaviour, please notify the Director of the Accelerator immediately, or if non-urgent, contact them anonymously after the fact. Any reports of harassment to ACS will be treated as anonymous and your name will not be included in any communication with the offending parties unless specifically requested.

  • Respect and adhere to the Good Practice Policy in its entirety, along with any written ACS guidelines and policies.
  • Avoid unnecessary wastage or damage to Accelerator or ACS assets and consumables.
  • No smoking (including e-cigarettes, regardless of tobacco content).
  • Respect others’ space and equipment, including being aware noise, and other distractions. This is a space for working and considerate social interaction. Don’t touch, use, or move others’ property without explicit permission. If in doubt – ask!
  • Label your own items: This makes it clear that an item is personal property and not there for the general use of/consumption by the community.
  • Please do not touch or consume unmarked food or drink in the fridge or kitchen. Often these items have been purchased for a specific event and are not for general consumption. Items that are free for anyone to consume should be marked as such.
  • Be trustworthy, make this space feel safe and comfortable.

Kitchen
At the end of the day all members must take all used cups, glasses and plates to the kitchen.
All cups, plates and glasses should be rinsed and placed in the dishwasher.

Clean Desk Policy
We have a clean desk policy for the accelerator zone.

This means all paperwork should be tied away, cups, glasses and plates taken back to the kitchen and no clutter left on your desk. This is to ensure the cleaners can clean the desks properly.

All members should place any personal belongings in their allocated locker or pedestal if available. No items are to be stored under desks. This is to ensure correct access is given to the cleaners.

No Eating at Desks
We operate a no eating at desks policy. This means you are not allowed to eat at your desk. This is to ensure the accelerator zone is kept clean and a professional work environment, but also to keep unsavoury smells to the kitchen area so as not to distract other members.

Bathrooms
Male and Female bathrooms are in the main corridor. Please keep them clean at all times. If you do see something that needs rectifying please contact the Office Management Team.

Visitors
All visitors need to be registered to enable Concierge on the ground floor to allow them access to our floor. All members are required to register their own guests using the building management portal. The following information is required, full name, company name and mobile number, concierge require 24 hours notice before they arrive.

Deliveries
All deliveries should be notified to the Office Management team. Large deliveries will require the loading dock and lifts to be pre-booked.

Building Requirements
All processes and procedures must be adhered to as defined in the Premises Guide.